Product returns

Return Authorization & Conditions

All returns must be pre-authorized by contacting our sales department. Returns are only accepted within 30 days of the invoice date and must be in resellable condition, complete with all original packaging UNMARKED. Software is non-returnable. Refunds are done via the original payment method.

No Cash refunds - We do not offer cash refunds.

Restocking Fee

A 20% restocking fee based on the invoice price applies to all approved returns.

Credit Card Processing Fee

Returns paid for by credit card will incur a 3% processing fee, which will be dedcuted from the credited amount.

Returns After 30 days

No returns are accepted after 30 days from the invoice date. Some exceptions may apply at our sole discretion, but additional fees will be incurred.